Returns & Exchanges

At WATCHDIVES, we want you to be completely satisfied with your timepiece; if you are not happy with your purchase, you can return your unworn watch in its original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the watch in its original box, including all manuals, warranty cards, and protective films to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package back to our designated inspection center.

• 4.
  Inspection and Refund

  Once our technicians verify the watch's condition, we will process your refund or exchange within 5-7 business days to your original payment method.